FAQ
SHOPPING INFORMATION
Delivery charges for orders from the Online Shop?
The delivery charges for orders from the Online Shop will depend on the weight of the items purchased and the delivery location. Below are some common delivery charge options:
- Free delivery for orders over R1000 (3-5 days)
- R149 for Premium Delivery (1-2 days )
How long will delivery take?
Free standard delivery will take between 3-5 days, whereas Premium delivery will take 1-2 days.
What exactly happens after ordering?
After you place your order, our team will immediately begin processing it and continue with the delivery process as quickly as possible.
Do I receive an invoice for my order?
After you place your order, you will receive your invoice immediately upon completion. The invoice will be sent to your email address.
PAYMENT INFORMATION
When money is deducted from your account, it signifies that your order has been successfully placed on our payment portal.
If you receive a damaged product, please reach out to us and we will assist you in getting an exchange. However, this situation rarely occurs.
