Payment Policy
At Retrothentic Kicks, we are committed to providing a safe, secure, and convenient payment experience for all our customers.
Accepted Payment Methods
- Debit and Credit Cards – Visa, MasterCard, Maestro
- EFT (Electronic Funds Transfer) – You will receive our banking details at checkout. Use your order number as reference.
- Instant EFT via PayFast – Fast, verified payments.
Note: All payments must be made in South African Rand (ZAR).
Payment Security
Our website is protected with SSL encryption to ensure that all transactions are secure. We do not store your card information.
All payments are processed through trusted, PCI-compliant payment gateways, ensuring your personal and banking details remain safe.
Payment Timeframe
- EFT payments must be completed within 24 hours to avoid automatic cancellation.
- Card and Instant EFT payments are processed immediately.
Order Processing
Once payment is received and confirmed:
- Your order will be processed within 1 business day.
- You will receive a confirmation email with your tracking details.
Fraud Prevention
To protect our customers and store, all orders are subject to manual verification. We may request additional proof of identity or payment for flagged transactions.
Need Help?
If you experience any issues with payment, please contact our support team:
- Email: support@retrothentickicks.com
- Phone: +27 65 698 8814
- Contact Form: retrothentickicks.com/contact-us
Thank you for choosing Retrothentic Kicks. Your trust means everything to us.
